Space Player Terms of Service

Welcome to Space Player (hereinafter referred to as "the Service"). Please read these Terms of Service (hereinafter referred to as "Terms") carefully before using the Service. By registering for or using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms.

1. Scope and Agreement

These Terms apply to Space Player for Android / iOS and any related websites, mobile services, content upload features, creator earnings, channel subscriptions, and other extended services.

• If you do not agree to these Terms, please do not use the Service.
• The Service reserves the right to modify these Terms at any time, effective immediately upon posting. Your continued use of the Service after updates constitutes your acceptance of the revised Terms.
• The Service is intended only for adults aged 18 and older. Minors are not permitted to register for or use the Service.

2. Service Overview

The Service provides the following features:

• Browsing of videos, images, and photobooks.
• Creator channels and paid subscriptions.
• Content uploading and management dashboard for creators.
• Interactive features such as recommendations, bookmarks, comments, and likes.
• Creator earnings statistics and settlements.
• Mobile playback, cloud storage, and multi-platform synchronization.

The Service may add, modify, limit, or discontinue parts of the features based on operational conditions.

3. Account Registration & Security

• Account registration is required to use the Service. You must provide true, accurate, and up-to-date information.
• You are responsible for safeguarding your account and password. Any activity conducted through your account will be deemed as your own operation.
• If you discover any unauthorized use of your account, you must notify customer support immediately. The Service is not liable for any loss or damage arising from your failure to safeguard your account.

4. Paid Subscriptions (Subscription & Payments)

The Service offers multiple subscription channels, including Apple App Store, Google Play Store, and the Space Player Official Website (via Stripe).

4.1 Mobile In-App Purchase

• Subscriptions made via Apple App Store or Google Play Store are processed and managed by the respective store platforms regarding payments and renewals.
• Cancellation methods:
  • iOS: Settings → Apple ID → Subscriptions
  • Android: Google Play → Payments & subscriptions → Subscriptions

4.2 Web Subscription via Stripe

• Payment Processing: Web-based subscriptions are securely processed by the Stripe payment platform. Space Player only receives payment status and does not store your full credit card information. All transactions comply with PCI-DSS security standards.
• Automatic Renewal: Unless canceled before the end of the current billing cycle, subscriptions will automatically renew and charge the original plan amount.
• Cancellation: Please log in to the Space Player website and go to "Settings" → "My Subscriptions" or "Billing" to cancel. After cancellation, you will retain access until the end of the current period.
• Non-refundable: Once a web subscription payment is successful, it is generally non-refundable, and no pro-rated refunds are provided, unless otherwise required by law or deemed a system error by the platform.

5. Creators Terms

5.1 Qualification

• Application to become a creator requires platform approval.
• Creators must provide real information, including but not limited to: channel name, avatar, content description, and Bank Account Information (SWIFT CODE).

5.2 Upload Content Guidelines

All content uploaded by creators (images, videos, photobooks, etc.) must comply with the following:

• You must own the copyright or have legal authorization.
• Content containing minors, voyeurism, piracy, extreme violence, or hate speech is strictly prohibited.
• Content must not infringe on privacy, reputation, or intellectual property rights.
• Use of AI to generate realistic depictions of minors or impersonate others is prohibited.

Violations may result in content removal, upload restrictions, account suspension or termination, and withholding of earnings.

5.3 Content Licensing

Creators grant Space Player a worldwide, royalty-free, sublicensable license to use, display, reproduce, and distribute the content for platform playback, thumbnails, recommendations, marketing, and AI/algorithm analysis for service improvement (original content will not be publicly exposed for analysis purposes). Creators retain copyright ownership of their content.

6. Creator Earnings & Payments

• Creators may earn revenue through channel subscriptions, view-based earnings, or other platform activities. All earnings are based on platform statistics.
• Payment Method: Creators must provide full Bank Account Information (including SWIFT CODE) to receive payments via wire transfer.
• Handling Fee: A remittance handling fee of 3% of the withdrawal amount will be deducted from the payout.
• The Service reserves the right to limit or withhold earnings if creators violate guidelines, are involved in copyright disputes, upload inappropriate content, or have excessive refund rates.
• Creators are solely responsible for tax obligations in their own jurisdiction.

7. Prohibited Conduct (All Users)

You agree not to use the Service to:

• Upload, distribute, or sell illegal content.
• Upload pirated, unauthorized, or child sexual abuse material (CSAM).
• Upload viruses or malicious code.
• Infringe upon copyrights, trademarks, privacy, or reputation.
• Harass, threaten, or spread hate speech or violence.
• Resell or commercially exploit the Service without authorization.
• Attempt to disrupt, reverse engineer, or hack the Service.
• Impersonate others or provide false information.

Violators will face immediate suspension, content removal, and may be reported to law enforcement agencies.

8. Content Review & Removal

The Service reserves the right to remove content without prior notice, including but not limited to illegal content, suspected infringement, unauthorized use of likeness, content depicting minors, or any content affecting platform security or brand reputation. The Service may process takedowns in accordance with DMCA procedures or equivalent standards.

9. Intellectual Property

All content, UI, software, designs, and logos provided by the platform are protected by copyright and trademark laws. Unauthorized modification, reproduction, distribution, reverse engineering, or commercial use is prohibited. Copyright of user-uploaded content belongs to the uploader, subject to the license granted in Section 5.3.

10. Third-Party Services

The Service may use the following third-party services, and users agree to their respective terms:

• Firebase (Login, Analytics, Push Notifications)
• AdMob / Google Ads (Advertising)
• Cloudflare R2 (Content Storage)
• Google Play Billing / Apple IAP (Mobile Payments)
• Stripe (Web Payments)

11. Limitation of Liability & Disclaimer

• The Service is provided on an "AS IS" basis, without warranties of uninterrupted service, error-free operation, or absolute security.
• The Service shall not be liable for damages resulting from service interruptions, data loss, user misuse, device failure, creator content, or third-party advertisements.
• The Service does not intervene in, guarantee, or take responsibility for any transaction disputes between creators and subscribers.

12. Termination

If a user violates these Terms, the Service may suspend access, permanently terminate the account, remove content, refuse payments, or revoke eligibility. Account data may be deleted upon termination and cannot be recovered.

13. Copyright & DMCA Notice

If you believe content infringes your rights, please provide proof of copyright ownership, details of the infringed work, a link to the infringing content, and your contact information along with an infringement statement. Upon verification, the Service will remove the content in accordance with procedures.

14. Governing Law & Dispute Resolution

These Terms and any disputes related to the Service shall be governed by the laws of the Republic of China (Taiwan). The Taipei District Court shall be the court of first instance.

15. Refund Policy

15.1 Mobile Store Refunds

For subscriptions made via Apple App Store or Google Play Store, please apply for a refund directly through the respective store platform. The Service cannot directly process such refund requests.

15.2 Web (Stripe) Refunds

• General Policy: Due to the immediate nature of digital content, we do not offer unconditional refunds. Once a subscription is successful and access is granted, the fee for that period is non-refundable.
• Exceptions: In cases of duplicate charges (charged twice for the same account and period) or platform technical errors preventing access, please contact support at [email protected] within 7 days of the charge. We will assist with the refund.
• Disputes: If you have questions about a charge, please contact support first. If you initiate a chargeback with your bank without contacting us, your account may be automatically frozen for risk investigation.
• Disappointment with a creator's update frequency or content style is not a valid ground for a refund.

16. Entire Agreement

These Terms constitute the entire agreement between you and Space Player. If any part of these Terms is held invalid, the remaining provisions shall remain in full force and effect.

17. Apple iOS User Special Terms

If you download and use the Service via the Apple App Store (hereinafter referred to as "iOS App"), you agree to the following additional terms:

• 17.1 Acknowledgement: This agreement is concluded between you and Space Player only, and not with Apple Inc. ("Apple"). Space Player is solely responsible for the iOS App and the content thereof.
• 17.2 Maintenance and Support: Space Player is responsible for providing any maintenance and support services for the iOS App as required under applicable law. Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the iOS App.
• 17.3 Warranty: In the event of any failure of the iOS App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the iOS App to you (if applicable). To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the iOS App.
• 17.4 Product Claims: You and Space Player acknowledge that Apple is not responsible for addressing any claims by you or any third party relating to the iOS App or your possession and/or use of the iOS App, including but not limited to: (i) product liability claims; (ii) any claim that the iOS App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection or similar legislation.
• 17.5 Intellectual Property Rights: In the event of any third-party claim that the iOS App or your possession and use of that iOS App infringes that third party’s intellectual property rights, Space Player, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
• 17.6 Legal Compliance: You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
• 17.7 Zero Tolerance Policy (UGC): We maintain a strict zero-tolerance policy regarding User Generated Content (UGC). Any objectionable content, including pornography, violence, harassment, or illegal material, will be removed immediately upon discovery, and the user responsible for posting such content will be permanently banned. Both Apple and we have the right to enforce this policy.
• 17.8 Third Party Beneficiary: You and Space Player acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these Terms of Service. Upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.